Liquidation Open Box Delivered to Louisville, KY

Authorized 7-day change-of-mind returns on eligible Brand New and Open Box open box: customer pays return freight plus a 15-30% restocking fee. Damage claims are separate — email photos within 48 hours of Louisville delivery and we resolve it at no cost to you (parts, repair, replacement, partial credit, or return with refund, at our election). Items marked "As-Is / For Parts" are final sale and disclosed as such on the product page.

Once the pallet leaves our Santa Fe Springs dock, Warp emails a tracking link with PRO number and status updates. You'll see it move from our LA origin to the Louisville delivery terminal. The carrier will also call 24-48 hours before the delivery window to confirm your KY address and scheduling.

Every open box listing shows its condition: New (sealed, unopened), Open Box (returned or display, inspected and graded), or As-Is (visible wear, sold at deeper discount). Condition is disclosed on the product page before you add to cart — no bait-and-switch when the pallet arrives at your Louisville door.

We do not currently collect Kentucky sales tax on open box orders shipped to Louisville. Kentucky use tax may apply under state law — check with a KY tax professional if you have questions about your obligations as a buyer. Stripe Tax recalculates at final checkout if our nexus status has changed.

Most open-box sofas and open-box beds fit on a single 50×50×85-inch pallet under 850 lb, which is Warp's flat-rate ceiling on the Louisville lane. The crew at our Santa Fe Springs warehouse boxes, wraps, and palletizes each item. If your specific SKU exceeds the ceiling (oversized pieces, multi-box sets), checkout will show a custom quote instead of the flat-rate number — no surprises.

Warp's current transit estimate for the 2,105 miles Louisville lane is 6 business days after pickup from our warehouse, plus 1-2 days handling to prep the pallet. The carrier calls you 24-48 hours before the delivery window so you can pick a 4-hour slot.